What is the Refund Policy?

Please read our refund policy carefully.

There are two separate refund policies;

  1. Refund Policy for registrations up to and including 24 March 2020
  2. Refund Policy for registrations received from 25 March 2020

 

  1. Refund Policy for registrations received up to and including 24 March 2020:

Up to and including 31 January 2020:  50% of Conference Fee paid  is refundable.*

From 1 February 2020:  Sorry, no refunds.

From 24 March to 12 April 2020:  Due to the postponement of ASC2020 because of the COVID-19 pandemic, anyone who registered prior to 24 March 2020 is entitled to a full refund** of fees including meals purchased, if they are unable to attend the event on the new dates (Thursday 10 to Monday 14 June 2021). Please email lisa@australiansongwritersconference.com to request a refund.   Request for refund must be received by 5pm on  12 April 2020.

We will not refund or partially refund the ‘non-member’ conference fee if you become an ASC Member after you register and pay as a non-member.

Refunds will not be made to any person who breaches the Conditions Of Entry.

* Refunds will not include the transaction fees paid by you when making payment/s.  Refunds will not include any payment for ‘Extras’ purchased such as breakfasts, dinners, accommodation, travel etc.  Refunds will be made less the fees and charges incurred by us for the refund transaction.

**Refunds will be made less the fees and charges incurred by us for the refund transaction.

 

2.  Refund Policy for registrations received from 25 March 2020

Up to and including 31 January 2021:  50% of Conference Fee paid  is refundable.*

From 1 February 2021:  Sorry, no refunds.

We will not refund or partially refund the ‘non-member’ conference fee if you become an ASC Member after you register and pay as a non-member.

Refunds will not be made to any person who breaches the Conditions Of Entry.

* Refunds will not include the transaction fees paid by you when making payment/s.  Refunds will not include any payment for ‘Extras’ purchased such as breakfasts, dinners, accommodation, travel etc.  Refunds will be made less the fees and charges incurred by us for the refund transaction.